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Privacy Policy

This Privacy Policy is about the way we collect and use personal information and how we use cookies.  By visiting you accept and consent to the practices described in this policy.  This is in accordance with the new General Data Protection Regulation (GDPR).

Why do UK Craft Store collect Personal Information
We collect and use your personal information to allow us to process your online orders.  In order to provide excellent customer service, we may require this information to contact you regarding an order.

We may collect and process the following data about you:

You may give us essential information about you to fulfil your order by filling in forms on our site or by telephone, e-mail etc. We will only use that information as we specifically state when you provide that information or as set out in this policy. We will only use your email address and other contact details to respond to orders or queries. We would never sell or pass on your information to a third party.   This information is only collected through a secure server.  You may interact with third parties such as PayPal when making payment. You have the option to manage your data with them.

Access to your Personal Information and Your Rights
You can always access the information we hold about you by logging into your account.  If any of the information we hold about you is incorrect, you have the right to ask us to correct it. You can also ask us to erase all your personal data and to restrict how it is processed in line with data protection laws.

Data Retention
Some personal data may be retained to meet certain regulatory requirements. Basic personal details such as your name, address, email address and phone number is retained for a period of 6 years, after which this data will be destroyed.

Data Security
SSL encryption is in place so that your data is always encrypted in transit.  Access to personal data is on a need to know basis only for the purpose of fulfilling your orders.

How we use Cookies
Cookies are very small text files that are stored on your own computer when you visit some websites.  We use cookies to help identify your computer to track your shopping basket contents and to remember where you are in the order process.  You are at liberty to disable any cookies already stored on your computer, but by doing this it may stop our website from functioning properly.

For the operation of our website, the following is strictly necessary.

UK Craft Store website will:
Remember what is in your shopping basket
Remember where you are in the order process
Remember that you are there and that your session is secure.

The following functional cookies, although not strictly necessary, are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
UK Craft Store website will:
Track the pages you visit via Google Analytics if in place.
Allow you to share pages with social networks such as Facebook if available.

Changes to our privacy policy
Any future changes that we may make to our privacy policy will be posted on this page and notified to you by e-mail if appropriate. Please check back regularly to see if there have been any updates or changes to our privacy policy.



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